Front Office / Receptionist Certificate of Proficiency
The following Certificates of Proficiency are designed for the student who needs to be prepared to enter an entry-level job. A department-issued certificate may be awarded upon successful completion of a prescribed course of study. These certificates will not appear on a student’s transcript.
The BOT Front Office/ Receptionist certificate would provide an entry-level employment opportunity for a completer that finishes the courses below. These skills are aimed at a student who is seeking a front office/ receptionist related position in an office. This Certificate of Proficiency prepares a beginning student to work in a job that requires basic keyboarding skills, a basic knowledge of filing, and basic office procedures necessary for meeting and greeting the public in person, by telephone, and electronically.
Note: All courses must be completed with a letter grade of “C” or higher or “Pass.”
| Code | Title | Units |
|---|---|---|
| Select one of the following: | 1 | |
| Basic Keyboarding | ||
| or | ||
| Building Keyboarding Skill I and Building Keyboarding Skill II | ||
| BOT-104 | Filing and Records Management | 1 |
| BOT-107 | Office Systems and Procedures | 2 |
| BOT-113 | Social Media Basics for the Job Seeker | 0.5 |
| BOT-151 | Using Microsoft Outlook | 1 |
| Select one of the following: | 2-4 | |
| Introduction to Microcomputer Applications | ||
| or | ||
| Essential Word and Essential Excel and Essential Access and Essential PowerPoint | ||
| Total Units | 7.5-9.5 | |