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Front Office/ Receptionist Certificate of Proficiency

The following Certificates of Proficiency are designed for the student who needs to be prepared to enter an entry-level job. A department-issued certificate may be awarded upon successful completion of a prescribed course of study. These certificates will not appear on a student’s transcript.

The BOT Front Office/ Receptionist certificate would provide an entry-level employment opportunity for a completer that finishes the courses below. These skills are aimed at a student who is seeking a front office/ receptionist related position in an office. This Certificate of Proficiency prepares a beginning student to work in a job that requires basic keyboarding skills, a basic knowledge of filing, and basic office procedures necessary for meeting and greeting the public in person, by telephone, and electronically.

Select one of the following:1
Basic Keyboarding
Building Keyboarding Skill I
and Building Keyboarding Skill II
BOT-104Filing and Records Management1
BOT-107Office Systems and Procedures2
BOT-113Social Media Basics for the Job Seeker0.5
BOT-151Using Microsoft Outlook1
Select one of the following:2-4
Introduction to Microcomputer Applications
Essential Word
and Essential Excel
and Essential Access
and Essential PowerPoint
Total Units7.5-9.5